Check the ACTIVITY column every week
In Customers, it shows each customer's last access. Gone for days? Reach out before they cancel.
Deliver with the right tutorial
Send the login together with the install link for the customer's device. Fewer questions, less support, fewer drop-outs.
Every customer with DNS 1 and DNS 2
If one freezes, they switch and don't even call you. Customers who never lose signal don't cancel.
Charge before it expires
Send the renewal message 3 days before. Customers who expire without notice cool off and go to the competition.
Turn customers into sellers
Give a bonus for referrals. Your own customers will bring you new customers every month.
